FAQ

Why is my cartridge not printing?

Cartridges sometimes dry out on the printhead when the cartridge is not in use. You can fix this by taking a damp paper towel and folding it twice (step 1) place the printhead on the damp paper towel and hold for 1 to 2 minutes. This should allow the ink to flow out of the nozzles and create an ink footprint (step 2). Repeat this process if this is unsuccessful after the first attempt. After you receive a footprint, place the cartridge in the printer and print a test page.

What is a re-manufactured cartridge?

A re-manufactured cartridge has been recycled to either meet or exceed OEM’s specs. Cartridges are electrically tested, ultrasonically cleaned, refilled with high-quality ink and finally printed and packaged.

I can not find my printer or my cartridge?

We can not offer products for certain printers. In some cases, your printer may be new to the market and has not been uploaded to our website.

What is an OEM?

An OEM (Original Equipment Manufacturer) is a company that builds a product that sells it under its own company name and brand. An OEM, z. HP or Epson manufactures the product and assigns this product a unique part number. We provide you with the OEM part number to help you find a compatible cartridge.

What is a compatible cartridge?

There are 2 types of compatible cartridge(s): the first type is “compatible” with most copiers, fax machines, ink nozzles and printer tapes and is brand new, the only difference – it is made by another company. The second type of compatible cartridge is made of recycled plastic and parts.

Can the use of compatible ink cartridges damage my printer?

No, our ink cartridges make sure your printer uses one of the highest quality toner cartridges. All our cartridges are tested at the highest level and only the highest quality inks are used in our production process. Since 2007, Ink Turntable has sold thousands of generic inks and toner, and we’ve never been accused of damaging one’s printer. If we did, we would definitely replace it!

When we say this, we believe that there are still many online resellers who still sell very inferior inks and toner cartridges that may damage your printer. Cheap, low quality toner will certainly shorten the life of your printer drum unit. This is due to many factors, but the most important is that a poor quality toner will almost always spill toner powder.

Incomplete cartridges, on the other hand, clog their printhead or even destroy the printhead during long-term use. Take our advice and do not always go for the cheapest product as it will end up costing you more in the long run. We strongly recommend that you read a company’s Google Ratings page before making a purchase, because Google reviews are the most accurate and can not be tampered with, as many other review sites allow.

Do compatible or re-manufactured cartridges lasts as long as OEMs?

All of our compatible or remanufactured cartridges are manufactured to OEM specifications and print the same or higher page yield as their OEM counterparts.